Wind offers incentives to break contracts, and Zoompass comes to Telus BlackBerrys

By: 
Anthony Gabryluk

Telus BlackBerry users across Canada will soon see the Zoompass application icon on the home screen of their BlackBerry devices, and Wind Mobile is offering customers credit to break their contracts.

Telus BlackBerry users will be able to link to download the application by clicking on the Zoompass icon on their homescreen.

Zoompass, which is free to register for, offers another way to send, receive, and request money on a mobile phone. It can now be used by anyone on the Bell Mobility, Rogers, and Telus networks as well as customers of their respective affiliates including Fido, PC Mobile, Solo Mobile and Virgin Mobile.

Zoompass is operated by EnStream – a joint venture of Canada’s three leading carriers; Bell Mobility, Rogers and Telus.  Telus BlackBerry users can download Zoompass by clicking on the Zoompass icon on their BlackBerry device, agreeing to the conditions (you might want to read them, too), and downloading.

Meanwhile, Wind has announced that it will offer new customers $150 — distributed over five months in $30 instalments — if they cancel an existing contract with Bell, Rogers, Telus or any of those companies' discount brands.

The company said that the intention is to absorb some of the early-cancellation fees (ECF) charged by other carriers. The company is also offering one month of free service.

Writing on the Wind blog, Chris Robbins, the company's chief customer officer, wrote: "My preference would be that the whole concept of ECF in the market would be eliminated by the government or the industry as being patently unfair to customers."

That said, Robbins was not optimistic that change would come:

"However, I don't see that change happening any time soon, so we've decided to launch an offer with some help for customers looking to pay off their ECF with the incumbents."

Wind said it will offer the deal until the end of March. The short term for the deal may have to do with potential legal implications, given that there is legal “grey zone” when it comes to inducing people to break legally binding contracts. In effect, it is illegal to incent someone to break the law. However, contracts usually include terms that allow for penalties should people walk away from them.
 

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